Returning goods


  • If you need to return an item, be sure to follow these item condition guidelines.

    You must return an item in the same condition as it was received, not used or altered in any way. You must also include, in the same condition as it was received:
    • All original packaging such as boxes, bags, tags, and UPCs
    • Accessories such as cords and remote controls
    • Certificates, manuals, warranty, and rebate cards
    • All items included in a bundle

    Make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including limits of your buying and selling privileges and suspension of your account.